Frequently Asked Questions

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The Emergency Center Answers Your Questions

The Emergency Center is a freestanding comprehensive emergency medical care center. We are similar to, and in many ways better than a hospital based emergency room. Emergency centers have everything you need for an emergency in your neighborhood. Our facility is staffed 24/7 with board-certified physicians, ER trained registered nurses. Just like hospital based ER’s, TEC has an on-site lab and a full radiology suite with CT, digital x-ray, and ultrasound.

Unlike urgent-care centers, freestanding emergency centers are required to be open 24 hours a day – 7 days a week, have ER physicians on-site at all times, provide round-the-clock lab and imaging services, keep medications in stock and be able to provide life-saving care immediately. Urgent care centers almost never have CT scanners, ultrasound, and full lab capability within their facility but freestanding ERs are required to have these available at all times. As state-licensed facilities, freestanding emergency rooms must also train their staff at a level not required of urgent-care centers.

The Emergency Center provides the same emergency treatment patients receive in traditional hospital based emergency rooms. While the national average wait time to be treated in most hospital- based emergency rooms is 2-4 hours, patients at The Emergency Center will be seen immediately by a licensed physician or ER-trained Registered nurse who will assess needs and begin care right away.

Texas Senate Bill 425

Senate Bill 425, passed by the Texas Legislature during the 84th Regular Session, requires all FECs to post notice of the following:

  • This is a Freestanding Emergency Medical Care Facility
  • This facility charges rates comparable to a hospital Emergency Room and may charge a facility fee
  • This facility or physician providing medical care at this facility may not be a participating provider in your Health Benefit Plan provider network
  • A physician providing medical care at this facility may bill separately from the facility for the medical care provided to you

Texas House Bill 3276

  • The facility is not a participating provider in any health benefit plan provider network. However, by state law your health insurance company is required to process your ER visit at in network benefit levels.